IJSBANK

UNAUTHORIZED ELECTRONIC TRANSACTION: COMPLAINT REGISTRATION

    Channel used for Unauthorized Transaction*
    ATM Cash WithdrawalE-CommercePOSUPIMobile Banking

    Select Date
    Enter Time
    Enter Name and Location
    Enter the Amount of transaction

    My card was in my possession*
    yesno

    Acknowledgement
    I hereby declare that neither me nor my family member / representative performed / authorized the above transaction(s).

    Further I hereby declare that I have not shared my login credentials / PIN / password / OTP/ CVV with any other person.

    I declare that above given information is true and correct to the best of my knowledge.

    I understand that I can be held liable for all charges incurred if dispute raised by me is found invalid.

    I agree to pay the charges levied by the bank for the same including the cost incurred for investigation of my claim.

    I hereby authorize the Bank to deactivate the card on which the unauthorized transaction took place.
    *I acknowledge the above terms and conditions.

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